To properly implement change, a manager needs to have a toolkit for staff to use in order to help with the transition. When staff is trained and provided with the tools required for success, the change can run more smoothly and chances of long-term success are greater.
Instructions: After reading the unit articles, watching the unit videos, and researching further as needed complete the following:
CHANGE MANAGEMENT TOOLS:
The following article will provide information on system-level changes and will describe factors to
help make system-level changes successful.
Read the article, Aligning change deployment: A balanced scorecard approach
During the reading, take notes on any new information
Jayashree, P., & Hussain, S. J. (2011). Aligning change deployment: A balanced scorecard
approach. Measuring Business Excellence, 15(3), 63-85.
The following video discusses some potential tools that can be used for change management. Each
change requires different tools, depending on the desired outcomes. A manager that is successful
with change knows what tools will be best for each scenario.
CHANGE MANAGEMENT TECHNIQUES:
Organizational change is constant. This article describes adjustment instruments and techniques that
organizations can use to move through change successfully.
Read the article, Instruments and techniques used in the design and implementation of change
Bold, E. (2011). Instruments and techniques used in the design and implementation of
change management. Journal of Advanced Research in Management, 2(1), 5-13.
Watch the video, How to Adapt to Change in Your Business: Change Management Techniques
There are many different techniques to use when it comes to change management. A manager should
be familiar with these different techniques to use during the implementation timeframe.