Thank you for sharing. The scenario you have provided demonstrates a case of child neglect. In New York State, mandated reporters are required to file a report on suspected cases of child neglect. The process begins by making a call to New York Statewide Central Register of Child Abuse and Maltreatment (SCR). The mandated reporter is not supposed to notify the parent of the call since in some case it can hamper the investigation. Then, the mandated reporter must complete a written report form which is electronically submitted to the local department of social services. In such cases, the local department of social service will send a CPS caseworker to begin working on the situation within 24 hours after reporting. The caseworker will evaluate the conditions at home and take the relevant action.