Guarantees

It is vital to be aware that not all homework help writing services have similar money-back guarantee policies. Some companies claim to provide refunds but end up not refunding when a customer is dissatisfied with the work submitted, which can be pretty disappointing. At homeworkgiants.com, we want to assure you of our commitment when ordering homework help with us.

Our money-back guarantee policy permits you to ask for and receive your funds at any ordering stage. This is meant to cover any challenges you may encounter to help safeguard your interest. Our company enjoys a high customer rate. Requests for refunds are rare because we provide high-quality papers that factor in all your instructions. Our quality assurance team usually reviews a refund based on paper quality, where processing is done within 14 days. Other requests are typically processed in 3-4 business days after completion or cancellation of the order.

How do I Lodge a Complaint?

We have different contact methods, such as live chat, message board, telephone, and email, to enable communication between the writing Expert, Us, and You. Our Customer Support is available to you through various communications platforms and will respond to your refund request promptly. But, if your refund request is not made through the ways mentioned above within the stipulated Refund Period, we will not be obliged to consider or honor your request.

I Want to Terminate My Order

If you decide to terminate your order before we assign it to a writing expert, you will receive a 100% refund. If you end when the order has already been given and is sitting on the status order page, the refund will be based on the set deadline. If half of the deadline has elapsed, you may claim a 70% refund. The reason is that the writing expert assigned should be compensated as they were already working on your paper. Ensure that you communicate your wish to cancel an order to our support team and confirm the cancellation through a message on the specific order. This will make the processing of the request easier. It would be good to understand that there is no refund once your order is submitted to your order status within the deadline.

I Paid Twice for my Order

Contact our support team immediately when you realize you have paid twice for the same order. Ensure that you provide the receipts, and the excess payment will be sent to you within the shortest time possible.

I Mistakenly Placed an Order Twice

If you mistakenly place an order more than once, contact us immediately to rectify the problem. You must terminate the order before it is assigned to a writer and work begins.

No Tutor was Identified to Work on my Order

Our support team always ensures that your order is given to the best-suited and qualified writing expert. However, in rare cases, such a tutor may not be available to handle your order. If this occurs, we guarantee that you will get a full refund.

What is a Refund Period?

This is the time we provide for you to make a refund request if you are unhappy with the order outcome. In our company, we provide three business days to ask for a refund. If you make your request after the elapse of the Refund Period, your request will not be honored.

How to place an order?

Take a few steps to place an order on our site:

  • Fill out the form and state the deadline.
  • Calculate the price of your order and pay for it with your credit card.
  • When the order is placed, we select a suitable writer to complete it based on your requirements.
  • Stay in contact with the writer and discuss vital details of research.
  • Download a preview of the research paper. Satisfied with the outcome? Press “Approve.”

Feel secure when using our service

It's important for every customer to feel safe. Thus, at HomeworkGiants, we take care of your security.

Financial security You can safely pay for your order using secure payment systems.
Personal security Any personal information about our customers is private. No other person can get access to it.
Academic security To deliver no-plagiarism samples, we use a specially-designed software to check every finished paper.
Web security This website is protected from illegal breaks. We constantly update our privacy management.

Get assistance with placing your order. Clarify any questions about our services. Contact our support team. They are available 24\7.

Still thinking about where to hire experienced authors and how to boost your grades? Place your order on our website and get help with any paper you need. We’ll meet your expectations.

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